... To date we have saved nearly 3,000 ounces of weight. Out of over 4,700 balances, we have very few wheels that we are chasing weights on so our technician productivity is up. ... The combination of road force and the SmartWeight software has helped us to become known as the "problem solver shop" with wheel vibration issues from the surrounding auto repair shops and dealerships.
Keith Blake, Big O Tires
I must admit that we were slightly skeptical of your proposed results in weight savings when you demo'd this technology in December. We spent $36,000.00 last year in wheel weights and as you know have added two more machines recently. We would have expected to spend more but now expect to save $10,000.00. The BEST part of this is that we have not had any, “0” comebacks caused by this software
Scott McDade, Braman BMW
The experience of our customers based on their response has been that of 100% satisfaction. Sales revenue of high performance wheel balancing have increased dramatically since the addition of the GSP9700 with SmartWeight technology to our shops
Steve Nerheim, Waukegan Tire & Supply Co., Inc.
As you know we have two GSP9700 Hunter Road Force balancers in this store. This has been one of the best equipment investments we have made
And now with SmartWeight, Hunter has made a great product better. Not only are we greatly reducing our expense in wheel weights, we save time on each wheel balanced. We never have comeback, and we never chase weights
Bill Baker, General Manager Retail Division, Boulevard Tire Center
"... I believe the "SmartWeight" program will reduce wheel weight usage and help control balance rechecks. This program will cut down on shop supplies and increase net profit for your Service Department. I would have never believed I could save so much money on wheel weights if I had not evaluated the program for myself."
Ted Dollar, Service & Parts Director, Lexus of Tulsa
The GSP9700 and SmartWeight combined has been a great way to service our customers with accurate wheel balancing. The Tire Installers have confidence balancing tires knowing the system produces accuracy. We would recommend the Hunter GSP9700 Road Force Measurement System and SmartWeight to any shop needing to meet accurate wheel balancing to deliver quality service to their customers while reducing labor cost at the same time
Fred Ullmann, Owner, Goodyear Horizon Tire and Automotive
I have never had a more efficient shop and the Road Force balancer has not only saved me 32.6% in wheel weights but it has made me money by saving time. I wish I had purchased this equipment a long time ago. I would recommend this equipment and Hunter Engineering to everyone
Troy Campbell, Campbell Chevrolet
we have realized a savings of over 26% in wheel weight costs with quality results and no comebacks. We will advise Tire Warehouse Corporate headquarters of our success with the software and recommend that they implement this software in all Tire Warehouse stores throughout the Northeast for all current and future Hunter Engineering Road Force users
Allan Bald, Tire Warehouse
I am rapidly approaching my 21st year in the automotive repair industry and I have to say that our new GSP9700 is one of the best equipment purchases I have ever made. SmartWeight has reduced our wheel weight usage by over 40% and we have had no comebacks for wheel balance concerns since installation 3 months ago. Also, the Road Force and StraightTrak functions have enabled our technicians to quickly identify ride disturbance and tire related pulling concerns saving us valuable time and increasing customer satisfaction. The GSP9700 is far more than just a wheel balancer, it is a very valuable piece of diagnostic equipment as well
Frank Hite, Service Manager, Toyota of Hopkinsville
What we didn't expect was the performance improvements the software provides. We are using less weight and less weights, the data proves it, but we have actually resolved vibration complaints with the software
Dan Sawiski, Sullivan Tire Co. Inc.
It has been working well. It has sped up the time that our technicians spend at the tire balancer. With the rising costs of the low-pro stick on weights, it has been a challenge with our shop supply costs. Thanks again for the efficiency and money saving ideas
Greg Hoffman, Service Manager, Phil Long Audi
The Hunter Road Force machine has improved our Customer Service (doing the wheel balance right) as well as additional income. It was a pleasant bonus to have SmartWeight installed and to see a savings on 199 spin cycles of 41.9% less wheel weight usage. I would recommend this piece or equipment to anyone that services tires
David Barry, Director of Fixed Operations, Atamian Honda/Volkswagen
Our technicians claim they are spending about half the time on a tire and wheel assembly as before the upgrade was installed. We have ordered the upgrade for a second balancer after seeing the savings in only 3 weeks! We are already seeing less comebacks because of vibration problems. I would highly recommend the SmartWeight upgrade fir any shops that are currently using the Hunter GSP9700, and if you do not have this balancer you should seriously consider buying or leasing one
Tommy Crenshaw, President/CEO, Wheel Werkz
With SmartWeight I have had NO comebacks on any of my balance jobs. In addition, it has saved me 59% in weight savings in the tape to tape balance mode. I would like to thank all at Hunter Engineering Company for this great tool which makes my job much easier and faster and saves me money in weights and time. In fact, I am so pleased with this product that I would be willing to give my personal recommendation to any current or potential Hunter customer
Chris Bauer, CarWorx
The Hunter GSP9700 has always done a great job of eliminating vibration complaints. Now it is saving us over 30% in wheel weight cost. Our technicians like it because it works like the old software and makes the balance process quicker
I feel we are doing a better overall balance job and it's saving money
Lynn Massengill, Massengill Tire Co., Inc.
the technicians have had nothing but good things to say. Less chasing weights, less weight, and no comebacks. What more could you ask for?
Don Davis Nissan
We recently installed SmartWeight software in our GSP9712 wheel balancer. After several weeks if use we have noticed a significant weight savings of 49.2%. Perhaps the best feature of the SmartWeight software is the benefits of a perfect balancer. Our technician is also impressed with the time saving attributes of the software
Greg Pence, Store Manager, S&S Tires
A 44% reduction in weight, with 1039 of those wheels taking only one weight to balance them dynamically. We have also seen a reduction in ride disturbance complaints. What an amazing advance in wheel balancing technology
Randy Leel, Senior Specialist and Shannon Grape, Svc Manager, Trophy Nissan
I can definitely see it is a positive for wheel balancing. The ease of operation allows for time savings and monetary savings as well
a result of this positive experience, my next move is to upgrade all my GSP balancers to SmartWeight. Thank you, Hunter, for one more outstanding feature that makes our lives out here in the field easier while also saving time and money.
Bart Cavin, Gemini Automotive Care, Ken's Service Center
Hunter Engineering Company's SmartWeight program on out two GSP9700's has reduced our weight use by over 30% total. With 50% of the wheels needing only one weight and 10% needing none, our cost reductions and time savings are already visible. SmartWeight accomplished all of this while continuing to provide simple operation and vibration free balancing
Mike Edwards, Production Service Manager, Tuscaloosa Toyota
As a business who mounts almost exclusively custom wheels with expensive tape weights we have saved over 40% on weights. That's a considerable amount of money. This technology came just in time, as lead will soon be banned and we will have to resort to even more expensive alternatives
Progressive Concepts Incorporated
We have been extremely pleased with our purchase of Hunter's GSP9712 model Road Force balancing machine with it's SmartWeight balancing technology. We have had it installed since mid-November of 2005 and to date we have used over 30% less raw weight on the assemblies that we have serviced and it has not compromised the ride quality or customer satisfaction in any way whatsoever
The fact that the SmartWeight technology comes standard on our machine is just an added bonus. There was no additional investment involved and we benefit from the savings. This is a tool that we would recommend to any dealership pr shop that is interested in investing in new equipment or updating an existing GSP model.
Dave Stahl, Service Director, Bob Richards Chevrolet
the system has done a marvelous job
I would also like to commend your company for the ongoing support we have received since installing the system. Our technical support representative Ken comes by regularly and always helps us each visit.
David Deignan, Magic Custom Wheels & Tires
We are confident that SmartWeight is a valuable tool for our service center and we would recommend this technology to anyone that is interested in a new service equipment investment opportunity.
Mark Williamson, Service and Body Shop Director, Love Chevrolet
we have seen a 31% savings of wheel weight usage, which will more than pay for itself. To date, we have not experienced any comebacks while using SmartWeight. SmartWeight has increased our productivity
Balancing plus size tires and wheel combinations with tape weights has become considerably easier with the new technology
Mark Zurcher, Zurcher Tire, Inc.
While our initial reason for the purchase was to solve vibration issues that only your Road Force balancer could handle, we have been pleasantly surprised by the weight savings resulting from your SmartWeight technology
We are very pleased with this piece if equipment, particularly with the added benefit of the SmartWeight technology. We look forward to future savings and would recommend this technology to anyone working with tires and wheels.
Doug Taylor, Service Manager, Clair Saco Honda
All the technicians really like using the GSP9700 Road Force balancer; it is perfect for our shop. It has the new technology called SmartWeight and when I check our wheel weight usage, I was very happy. We have saved 40% on wheel weights
Patrick Graves, Managing Partner, Bridgestone Firestone Store
I would highly recommend this program for any dealership currently installing a great number of tape weights, due to its tremendous financial savings, and timing savings for technicians.
Thomas M. Smith, Service Manager, Infiniti of Cincinnati
The test store is seeing weight savings across the board with the largest weight reductions coming in the clip/tape area. Having seen this savings in wheel weights, as well as labor hours, it was an easy decision to make. All of out current Hunter balancers are being updated with this SmartWeight software to reduce our overall costs in 2006 in wheel weight purchases.
Ron Wetzel, Director - Auto Service, Blain Supply, Inc.
We have been very pleased with the results from our new balancer, and the weight savings it has provided. We have saved 31.3% in wheel weights during the one and a half months we have been using it. Out of 1072 wheels balanced, there were 507 which required only one weight, and 82 which required no weights. Another fine product! Thanks Hunter.
Joe Akins, Akins Service Manager
Because we ship all over the country we cannot afford to ship product that is not properly balanced
We literally use this technology constantly each day. We have reduced the amount of weights we use by 46%. In addition to the savings in the cost of weights, we have reduced the time and labor needed to balance a tire and wheel assembly, and our balanced assemblies look better with less weight on them. We have enjoyed all these savings without incurring an increase in ride complaints or ride disturbances from our end customers. In fact, these have been reduced since implementing the SmartWeight technology. I can say that this is clearly a major breakthrough in balancing technology.
Tony Adkison, Prime Concept Wheel & Tire
It saves us valuable time as well as money from the reduced number of weights used. We are currently having weight saving of over 35%. I would highly recommend this tool to help keep customers satisfied and add to your bottom line.
Keith Abercrombe, Abercrombe Chevrolet
What I didn't realize was how much better the balance would be. We had one customer who had a chronic vibration problem that we had tried several times to fix. After balancing his tires with SmartWeight the problem was fixed and the customer went away happy. We have had no comebacks for balance issues since we started using SmartWeight.
Mike Grise, Store Manager, Action Gator Tire Stores
I would have never believed
that anything could change something as basic as computer wheel balancing. The upgrade of our GSP Road Force balancer to the new SmartWeight technology had definitely changed the standard for wheel balancing!
Frank Silva, American Tire & Auto Care
Since we have installed the SmartWeight technology we have been able to save approximately 40% of the weights used on our first 391 spins. Of the 391 spins 213 required only one weight and 33 required no weight to be added to the tire and wheel
The amount of time we saved was enough to value the new technology not to mention we used less than 50% of the tape weight we would have using traditional balancing machine
Thanks again and remember to only send balancers with SmartWeight technology to our stores.
Paul Berstein, Delta World Tire
Our technicians are extremely happy with the time savings the new software affords them. But not only is the new software faster, it has proven to be a problem solver in terms of vibration resolution
I have to hand it to Hunter for delivering another “cutting edge” product to make our lives in the service department better and more profitable.
Chuck Bernatowicz, Old Forge Lincoln Mercury
After using SmartWeight for just a couple of weeks, we were sold on its speed and ease of use. We have multiple shops and have been extremely pleased with everything we've purchased from Hunter Engineering. Having great service doesn't hurt either!
Ken McFadyen, Martin Main Line Honda
My son owns a Silverado SS with 20” wheels. There was a vibration present that we
were unable to correct
We actually removed weight from the wheels and fixed the vibration in the process. It also fixed an AWD Mitsubishi that had an ongoing vibration concern.
Joe Heffernan, Joe's Automotive
I have checked with my parts department and they assure me that the weights they are billing out have been reduced by at least half. I would have to say if anyone is looking into this program and is hinging, give them my number and I will be more than happy to talk to them.
Paul J. Montefiore, Coley Pontiac Buick GMC